Zoo Policies

Welcome Back!

Your safety is our number 1 priority. To ensure your safety, please respect the rules of the park.  All efforts will be made to ensure all areas are monitored, cleaned and sanitized on a regular basis.

Signage has been posted throughout the park to ensure safe practices.  This includes:

  • Maintaining social distancing and one-directional traffic
  • Practicing proper hand and respiratory hygiene
  • Advising of closures or no-touching re high touch areas


Safari Niagara has implemented key safety practices as per government guidelines based on COVID 19 protocols.  To ensure your safety, please adhere to the guidelines posted throughout the park.

  • Have you traveled outside Canada in the last 14 days?
  • Have you had contact with anyone with confirmed COVID-19 in the last 14 days?
  • Symptoms of COVID-19 can vary from person to person. They may also vary in different age groups. Some of the more commonly reported symptoms include:
    • new or worsening cough
    • shortness of breath or difficulty breathing
    • temperature equal to or over 38°C
    • feeling feverish
    • chills
    • fatigue or weakness
    • muscle or body aches
    • new loss of smell or taste
    • headache
    • gastrointestinal symptoms (abdominal pain, diarrhea, vomiting)
    • feeling very unwell

If the answer is YES to any of these, please leave the park and contact your health care professional immediately.

Follow the Rules

Safari Niagara is committed to providing a safe and healthy environment for everyone – staff, volunteers, visitors and our animals. We ask that you respect the zoo rules and policies.

Unaccompanied Youth

All children under the age of twelve must be accompanied by a responsible adult while visiting Safari Niagara – there are no exceptions.

Photo/Video Image Use Policy

During your visit you may be filmed, videotaped or photographed. Your admission to the zoo serves as permission for use of your image by Safari Niagara. The commercial use of photographs, video and film you take during your visit is strictly prohibited without full written consent of an authorized representative for Safari Niagara.

Zoo Rules

Please be advised that Safari Niagara and Safari Niagara staff reserve the right to escort from zoo grounds any individuals or groups who are acting in ways deemed harmful to our animals or the park, or that infringe upon the enjoyment of the park by other guests.

  • Children 12 years of age and under must be accompanied by an adult at all times.
  • For the safety of our animals we ask that you DO NOT feed them anything, except for vended nutritional pellets (available for sale by machine only).
  • Keep fingers and hands away and out of animal enclosures or fenced areas.
  • The Gator Express makes nine designated stops. Passengers may embark and disembark at those stops only.
  • Always remain behind protective barricades.
  • Avoid knocking on glass windows or throwing things at animals to get their attention, it frightens them.
  • The use of selfie sticks to get you closer to enclosures or putting selfie sticks inside or over animal exhibits is completely prohibited.
  • Visitors are encouraged to protect exposed skin with sunscreen, insect repellent and wear a hat.
  • Do not touch or climb the metal art sculptures.
  • There are many areas of open water. DO NOT throw items or coins into any of them. Please take extra caution near any open water. Absolutely no swimming.
  • Sorry, pets are not allowed at Safari Niagara for the safety of our animals and yours.Please do NOT leave pets unattended in your vehicle. Leave them at home or with a proper caregiver.
  • Guests who rely on service animals may bring them into the park, provided that the animals remain properly leashed and have up to date vaccinations. Guests are solely responsible for the care and control of their service animal. For more information on service animals, please visit Accessibility.
  • Outside food is permitted to the park with the exception of glass containers, BBQ’s or alcoholic beverages.
  • The following items are prohibited: balloons, bicycles, tricycles, rollerblades, heelies, skateboards, drugs and alcohol, scooters and any noisemakers.
  • For the health of our guests, staff and animals, Safari Niagara is a smoke-free environment. Visitors will be required to extinguish all smoking materials, including e-cigarettes, before entering the park grounds.
  • No running in or around the Splash Pad.
  • Wagons are permitted to the park, however we do offer wagon rentals at an additional cost of $10 per day.
  • Wristbands will be provided and MUST be worn at all times while in the park and for re-entry.
  • Any device that can ‘propel itself’ independent from the accompanying adult is not permitted. This prevents accidents involving the child using the device, other guest, and the animals.
  • The solicitation of visitors, or the selling of any items is prohibited within the park grounds and at its entrance gates.
  • Please deposit trash in designated receptacles.
  • Outside games (balls, frisbees, badminton sets etc.) are not allowed in the park for the safety of the animals.

Still have questions? Read our FAQ’s.