Accessibility Policy
Safari Niagara is dedicated to providing world-class customer service to all guests visiting Safari Niagara and making it fully accessible to all members of the community. Safari Niagara’s accessibility policy supports the full inclusion of individuals with disabilities and we are committed to giving all guests with disabilities the same opportunity to enjoy and benefit from our services and attractions in a similar way as other guests. Safari Niagara will provide free admission for support workers to customers with special needs.
Information For Guests with Special Needs
Tram, Roadways & Paths
Safari Niagara’s roadways are paved for easy access for walkers, wheelchairs or scooters. Some areas in the park are hard packed surfaces that may require individuals receiving assistance. Safari Niagara also has a tram service that circles the park with an educational overview of the animals. The tram is accessible for wheelchairs.
Parking and / or Passenger Drop-Off
Accessible parking is available for vehicles with valid permits. Wheeltrans or other transportation may drop off guests with disabilities at the lock-stone path.
Washrooms
All washrooms have facilities designed for wheelchair access. These washrooms are signed accordingly and located throughout the park.
Food and Concessions
Food and Concessions are accessible to guests in wheelchairs.
Shows and Tours
There are viewing areas to accommodate guests in wheelchairs.
Service Animals
Service animals are welcome but must be controlled by appropriate leashes, harnesses, or other devices at all times. Guests with service animals should follow the same procedures on the attractions as those outlined for all guests. Safari Niagara employees are not permitted to take control of service animals. Guests whose service animals demonstrate aggressive behaviour towards other guests, our employees or our resident animals will be directed to remove the animal from the park.
A service animal is an animal accompanied by a person with a disability. Service animals will be allowed if it is readily apparent that the animal is used by the person for reasons relating to his or her disability or if the person provides a letter from a physician or nurse confirming that the person requires the animal for reasons relating to the disability
